Shipping Policy

📦 Shipping Policy

Thank you for shopping with us! We’re committed to delivering your order as quickly and safely as possible. Please read our shipping policy for important details on processing, shipping times, and more.

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📍 Order Processing

• Order Confirmation: Once your order is placed, you’ll receive a confirmation email with your order number.

• Processing Time: Orders are typically processed within 1–5 business days. Processing times may vary during high volume periods (e.g., holidays).

• We do not process or ship orders on weekends or public holidays.

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🚚 Shipping & Delivery Times

We partner with global suppliers to bring you unique products, so shipping times can vary depending on your location and the product ordered.

Please note that these are estimated times. Delays may occur due to customs, weather, or shipping carrier issues.

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🌎 International Shipping

We offer international shipping to most countries. International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the customer’s responsibility.

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📦 Tracking Your Order

Once your order ships, you’ll receive a shipping confirmation email with a tracking number. It may take a few days for tracking info to update.

• Note: Some items may be shipped separately to ensure faster delivery.

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❗ Delays or Missing Packages

While we do our best to ensure timely delivery, once a package is shipped, delays caused by customs, postal services, or unforeseen circumstances are beyond our control.

If your order hasn’t arrived within the estimated time frame, please contact us at [your support email] with your order number.

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🛑 Incorrect Address Disclaimer

Please double-check your shipping address before submitting your order. We are not responsible for packages lost due to incorrect or incomplete addresses.

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📬 Contact Us

If you have any questions or concerns about shipping, feel free to reach out to us:

📧 Email: discoveredgemzhelp@gmail.com